A little support.

App & account questions

Tell us what happened and which app version you’re using. Please don’t include passwords, verification codes, payment details, or your journal entries in an email.

Membership

If you’re already using Vera, you can restore your purchase in the app. Manage or cancel your subscription through your Apple account. For Apple purchase refunds, visit Apple’s refund service.

Read the service and subscription terms for membership details.

Your account and memories

You can review, edit, and delete saved memories in the app. Permanent account deletion is available in Profile and on the membership screen. Deleting your account does not cancel an Apple subscription.

Read our Privacy Policy for how Vera processes your information and how to request access, correction, export, or erasure. You can use the support email above for privacy requests.